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Did You Know? The FCA’s new Policy Statement PS25/3 introduces significant updates to consumer credit reporting, including a new regulatory return – CCR009

The FCA are making Consumer Credit Returns more complicated with the introduction of Policy Statement PS25/3 and the new regulatory return (CCR009) for firms involved in:

  • Credit broking
  • Debt adjusting
  • Debt counselling
  • Providing credit information services

Why it matters:

This new return is designed to improve the quality and relevance of data collected, enabling the FCA to:

  • Act faster where consumer harm is greatest
  • Reduce ad hoc data requests
  • Streamline supervision and reduce regulatory burden

Key changes:

  • Tailored, proportionate data collection aligned with firm permissions
  • Consolidated reporting for principal firms and their ARs
  • Phased implementation to ease transition

Benefits:

  • Better visibility into firm activities and consumer outcomes
  • More efficient, data-led regulation
  • Enhanced market integrity and consumer protection

Effective from: 7 May 2025

Firms must prepare now to align reporting with the new rules and timelines.

But here’s the good news:

Become an Appointed Representative (AR) and you don’t need to worry about it. We will handle the complexities for you.

Contact us on 01452 671570 or email tellmemore@automotive-compliance.co.uk to find out how we can help you.

 

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Frequently Ask Questions

Our team of specialists is here to answer any questions you may have.

Yes, either Directly Authorised or as an Appointed Representative of a Principal Firm.

You do have options, contact us here at Automotive Compliance Ltd, and we will be happy to help.

If you’re unable to spare the time or effort to go through the FCA Handbooks (Finance = Consumer Credit Sourcebook CONC, General Insurance = Insurance Conduct of Business Sourcebook ICOBS) and understand how they relate to your business, feel free to reach out to us for assistance. We can help interpret the regulations and provide guidance.

This person has to know and meet the regulatory requirements as well as understand how the regulations apply to them.

This is something you need to know, you can find out who is on the FCA’s Register of Approved Persons’

Your business could be at risk if you do nothing, being compliant will mean you are mitigating your risks, this not only ensures peace of mind, but also sends a positive message to your customers.